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  • Funtopia Carrum Downs is temporarily closed
  • Is Funtopia Carrum Downs open?

    Due to current Victorian Government restrictions, Funtopia Carrum Downs is temporarily closed. Please follow us on Facebook or Instagram for further updates.

    What can I expect when I visit next?

    Due to state restrictions, we have had to implement a number of changes including:

    1. Increased focus on hygiene, cleaning and social distancing. See our Covid-19 page for more info
    2. All visitors to Funtopia will be required to pay an entry fee, regardless of their age. See our Pricing page for more info.
    3. Playground sessions will run for 1 hour and 45 minutes. Climbing World sessions will run for 1 hour plus a 15 minute safety briefing. All sessions will start at 9am, 11am, 1pm and 3pm.
    4. Hours of operation have been temporarily changed. See our Contact Us page for more info.

    Will I have to resign the Funtopia waiver?

    Yes, due to COVID-19, Funtopia has added several sections to our standard waiver form. Please resign upon entry.

    Do I have to print out my ticket?

    No, we will be able to search your name on our system upon arrival.

    Will I have to wear a mask?

    No, that is completely up to you.

    When and how can I reschedule my kid’s birthday party?

    Give us a call or email and we will be able to talk you through the process to reopen.

    What if I’m about to cough or sneeze?

  • How do I buy a Funtopia Gift Card?

    Funtopia eGift cards can be purchased online and sent direct to the lucky recipient or to your inbox for printing at home.

    Standard gift cards can be purchased in store from the front reception desk.

    Do Funtopia Gift Cards have an expiry date?

    Funtopia Gift Cards are valid for 3 years from date of purchase and can be redeemed online and in store.

    Do I have to use the full amount of my Funtopia Gift Card in one visit?

    No, you are not required to use the full amount of your Funtopia Gift Card in one visit. Any remaining balance will be returned to your card after each transaction.

    Can I use Funtopia Gift Card at all Funtopia locations?

    No, Funtopia Gift Cards are only valid for the store they were purchased from and cannot be used in other Funtopia locations (i.e. you can’t use a Funtopia Carrum Downs Gift Card at Funtopia Maribyrnong).

  • When is Funtopia Carrum Downs open?

    Due to current Victorian Government restrictions, Funtopia Carrum Downs is temporarily closed. Please follow us on Facebook or Instagram for further updates.

    Where is Funtopia Carrum Downs located?

    586 Frankston Dandenong Road, Carrum Downs, VIC Australia, 3201. Find us on Google maps

    Is there free parking available?

    Yes, we have plenty of free, off-street parking spaces available.

    Is there free Wifi?

    Yes, we have free, high-speed Wifi available for all visitors to Funtopia. Please ask our front desk staff for more details.

    Do you have baby change facilities and high chairs?

    Yes, we have a baby change room, high chairs and a spacious toddler arena to keep your little ones safe and entertained.

    Is the centre air conditioned?

    Yes, our centre is fully air-conditioned.

  • Is there an age restriction for climbing?

    Climbers must be 4 years and over to participate in our standard Climbing World sessions.

    For pre-schooler sessions, please visit our Fit & Fun page.

    Is there a weight restriction for climbing?

    For safety reasons, all climbers must be under 120kg.

    What time do climbing sessions start and what’s included?

    Due to reduced capacity, we have made some temporary changes to our Climbing World sessions and will now only be running four sessions per day. Sessions will start at 9am, 11am, 1pm and 3pm. Sessions start on the hour with a 15 minute safety briefing. You will then be given 45 minutes in the climbing arena followed by 45 minutes in our adventure playground.

    Example timeline based on booking a 11am session:

    10:55am        Head to briefing area
    11:00am        Safety briefing and harnessing
    11:15am         Enter climbing arena and spend 45 minutes climbing
    12:00pm       Exit climbing arena and enter playground
    12:45pm        Exit playground and leave the venue

    Is climbing safe?

    Yes! Funtopia Carrum has one of the world’s most innovative, advanced and safest climbing arenas. Check out our safety features here.

    What should I wear?

    We recommend wearing pants or shorts. Closed-toe shoes are a must for Climbing World. Socks or Funtopia grip socks are required for Playground World.

    Can adults climb too?

    Yes, climbing isn’t just for kids! We love seeing adults joining in the fun and have a range of walls to suit all levels.

  • What ages are allowed in the playground?

    Playground World is designed for children aged 2 years and over

    Toddler World is restricted to children aged 2 years & under

    How long can we play? Is the session timed or unlimited?

    Due to current government restrictions, we have had to make some temporary changes to our playground world session times.

    To ensure we can manage capacity, all sessions now run for 1 hour and 45 minutes. Sessions will be available 7 days a week and start at 9am, 11am, 1pm and 3pm.

    Are socks required to play?

    Yes, socks are required for both adults and children entering our playground areas. If you forget your socks, they can be purchased from the front desk.

    Are parents and carers free?

    Due to current government restrictions on capacity, we have had to make some temporary changes to our pricing. From June 22nd, every visitor to Funtopia will be required to purchase a ticket, including parents, carers, grandparents and newborns.

  • What’s the minimum number of people for a party?

    We require a minimum 8 guests for all birthday parties at Funtopia.

    Do I need to pay a deposit?

    A deposit of $100 is required to secure your party date and time.

    How do I book a party?

    To book, please give us a call on (03) 8726 9053 or email carrumdowns@funtopiaworld.com.au and our expert party team will help you plan your funbelievable event!

    How long does my party go for?

    Due to multiple parties being scheduled on one day, use of your private party room is strictly limited to 1 hr 30 minutes for Playground World and 1 hour 45 minutes for Climbing World.

    What’s included in my party package? Are there any add-ons available to enhance my party?

    Guests can book either a Climbing World Party or a Playground World Party. To view inclusions for each package plus add-ons available, please visit our Birthday parties page

    What should we wear?

    All climbers are required to wear sneakers or closed-toe-shoes. We also recommend participants wear shorts or pants as they will be harnessed.

    If you upgrade your party to include playground access, please remember that all adults and children are required to wear socks.

    How long before the party starts should we arrive?

    We kindly ask you to arrive no more than 10 minutes prior to your party to set up. This is to make sure we have enough time between parties for guests to leave and for our staff to clean the space.

    How old do you have to be to have a party at Funtopia?

    Climbing parties are for children aged 4 years and over.

    Playground parties are for children 1 year and over.

    Can we bring in our own decorations?

    Yes, you are welcome to decorate the party room but we do request that only Blu Tac is used and that no glitter, sparkles, confetti or silly string be used.

    Do you supply lolly bags?

    Lolly bags are available to purchase for $3.50 each.

    Do you supply a birthday cake and candles?

    Birthday cakes are not included in our standard packages. You’re more than welcome to bring your own birthday cake from home or you can purchase an ice-cream cake from us for $25 (serves 12 guests).

    We supply candles free of charge or you can bring your own if you prefer. Please note that sparklers are not permitted due to fire danger.

    Can we purchase additional food for the adults?

    Yes. We recommend adding some food for your adult guests and have a great range of savoury and sweet platters available for purchase. Click here to view options and pricing.

    Do you cater for guests with dietary requirements?

    Yes, we run a commercial kitchen so can tailor platters to suit any dietary requirements provided we’re given enough notice.

    Can we bring our own food and drinks?

    We do not allow any outside food or drinks, with the exception of baby food, children’s drink bottles and your birthday cake.

    Can we organise a drinks tab?

    Yes, the majority of clients choose to add a drinks tab to their party package. We allow you to choose what drinks you want to include (e.g. coffee and tea only) and whether you want the tab to be unlimited or capped at a certain dollar amount. Alternatively, you can ask your guests to purchase their own drinks. It’s totally up to you – just let us know when we call to confirm your final guest numbers.

    Do you supply invitations?

    We sure do! You can pick up a hard copy version from the front desk of Funtopia or download your invitations from the booking confirmation email you will receive.

  • Can I book Funtopia for a work party, fundraiser or celebration? How much does it cost?

    Yes, Funtopia can be hired by individuals, organisations and community groups. You can hire a section of Funtopia or book the whole venue for your event. The cost varies depending on the day and time of your event. Please email carrumdowns@funtopiaworld.com.au for a quote.

    How long will my event run for?

    Private function bookings give you exclusive access to our facility for 3 hours. We’re also happy to accommodate longer events.

    Will cleaning be taken care of by your team during and after the party?

    Of course! Our team takes care of all of the party organising and cleaning so that you can sit back, have fun and enjoy your party with your guests.

    How can I book a private function?

    To book a private event, please email carrumdowns@funtopiaworld.com.au, call (03) 8726 9053 or visit us in store.

    Do I have to pay a deposit?

    Yes, in order to secure your preferred date and time we require a deposit of 10% of your minimum spend.

    Do you serve alcohol?

    Yes, we are a fully licensed venue.

    What if I need to cancel my private event or function?

    If you cancel your party more than 2 weeks before the event, you will have the choice to re-book another date (within 6 months) or use the amount of your deposit in store credit with us.

    If you cancel within 2 weeks of your party, your deposit will not be refunded.

    When is final payment for my private function due?

    We ask that you settle your account upon arrival at Funtopia for your party.

    Does Funtopia Carrum Downs provide free invitations?

    We sure do! You can pick up a hard copy version from the front desk of Funtopia or download your invitations from the booking confirmation email you will receive.

    Are we allowed to bring outside food and drinks into Funtopia?

    No, we do not allow external food to be brought onto the premises.

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Temporarily Closed

Due to current Victorian Government restrictions, Funtopia Carrum downs is temporarily closed. Please follow us on Facebook or Instagram for further updates.